You'll need to provide minimum documentation, typically including proof of identity and address. (This may vary depending on the specific service you're applying for).

Funds are disbursed instantly within 5 minutes of approval for eligible applicants.

To qualify, you need to be a registered user of airpay rafiki and meet certain criteria, such as having a valid identification and fulfilling any other requirements specified by the application.

No, airpay rafiki provides loans without requiring collateral or guarantors.

You can borrow from TZS 5,000 to 1,000,000, depending on the type of loan, with flexible repayment tenures ranging from 7 days to 6 months.

Yes, airpay rafiki offers daily payback functionality, providing convenience and flexibility in managing your repayments.

airpay rafiki offers attractive interest rates, which may vary depending on factors such as loan amount and repayment tenure. Specific rates will be provided during the application process.

KYC (Know Your Customer) verification is hassle-free and automated, utilizing advanced technology to ensure compliance and security.

The application is designed with firm security measures to safeguard your personal and financial information.

airpay rafiki provides 24x7 customer support to assist you with any query. E-mail ID and support number are mentioned on the app and the website.

airpay score is your overall score based on the documents submitted including credit score fetched from the bureau. airpay score decides your eligibility and interest rate. Higher the airpay score - lower the interest rate and higher the loan amount.

• Step 1: Open Airtel Money App
• Step 2: Select Airtel Money (bottom of the screen)
• Step 3: Enter Airtel Money PIN
• Step 4: Scroll down to ‘My Transactions’
• Step 5: Select ‘View All’
• Step 6: Select ‘All Transactions’
• Step 7: Select ‘Download Statement’ (bottom of screen)
• Step 8: Select ‘Filter By 2 months’ or enter dates ‘Custom Date Range’
• Step 9: Select ‘Download PDF’

You can go to your mobile wallet from your phone, click on a statement and input the dates (Should be minimum past 2 months /3 months from the date of loan application. Save the statement as a PDF on your mobile phone and then upload the same in the rafiki app.

If you do not have a NIDA card, you can upload other KYC documents like driving license, passport, voter’s card, etc.
If you have a NIDA number but do not have a physical card to capture an image, then you can enter your NIDA card number and proceed by uploading other KYC documents like driving license, passport, voter’s card, etc

You can click on the scroll link available in the application downloaded from the App Store / Play Store. Once you click on the link, you will get an option to download the Rafiki application for Pay Day Loan.

The minimum score required to avail the loan is above 5.

Currently we are accepting Airtel wallet statements only. You need to have an Airtel number and Airtel wallet to avail our loan facility. Once we start accepting other wallets, we will inform you accordingly.

Yes, you have the option to edit and upload the documents before approval of your KYC details. Once approved, you cannot edit the details in the airpay rafiki application.

Yes, you have the option to multiple addresses in the rafiki application. You must select the address while applying for a loan.

Your uploaded wallet statement is valid for 30 days. Post 30 days you have to upload the recent wallet statement for the new loan application.

The KYC is valid for 6 months once approved by us. Post that period you have to proceed with the re-KYC option.

Your loan eligibility amount will be determined based on your credit score. Depending on your needs, you can select a sum that is the same or less than the eligibility amount.

You can improve your credit score by taking a loan from the bank or MMO, making timely repayment of the loan amount, paying the default loan and making it regular, etc.

We request you to kindly check your rafiki application permission settings and allow all permission in the “Setting” option on your handset.